At Gayatri Bag Mart, we are committed to providing you with high-quality products and exceptional service. Due to the nature of our business and to ensure the integrity of our products, we do not offer refunds or returns for change of mind, buyer’s remorse, or incorrect product selection.

Quality Guarantee

We stand behind the quality and craftsmanship of our products. Each bag in our collection is carefully inspected and undergoes rigorous quality control measures to ensure it meets our standards of excellence. If you receive a defective or damaged product, please contact us immediately to arrange for a replacement or resolution.

Damaged or Defective Items

In the rare event that you receive a damaged or defective item, please contact our customer service team within 3-5 days of receiving your order. We will work with you to resolve the issue promptly and ensure your satisfaction.

Cancellations

Once an order has been placed and confirmed, it cannot be cancelled or modified. Please review your order carefully before completing your purchase to ensure it meets your specifications.

Exceptions

There are certain situations where exceptions to our refund and return policy may be made, including:

• Incorrect or incomplete orders: If you receive an incorrect item or your order is missing items, please contact us immediately to rectify the issue.
• Warranty claims: Some products may come with a manufacturer’s warranty. If you believe your product is defective and covered under warranty, please contact us for assistance.

Contact Us

If you have any questions or concerns about our refund and return policy, please don’t hesitate to contact our customer service team at [customer service email or phone number]. We are here to assist you and ensure your shopping experience with Gayatri Bag Mart is enjoyable and hassle-free.